Privacy Policy

Data Controller Information

The data controller for the purposes of GDPR and Austrian data protection law is:

Data Collection

We collect various types of information to provide and improve our services. The data we collect includes:

Personal Information You Provide

When you contact us, request information, or use our services, we may collect personal data such as:

• Name and contact information (email address, phone number, postal address)
• Company name and job title
• Communication preferences
• Information provided in enquiry forms or correspondence
• Business requirements and technical specifications

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookie and tracking technology data

How We Use Your Data

We process your personal data for legitimate business purposes and with your consent where required. How we use your information includes:

Service Provision

• Responding to your enquiries and providing requested information
• Delivering our business intelligence and reporting services
• Managing client relationships and project delivery
• Providing technical support and customer service

Business Operations

• Processing payments and managing billing
• Maintaining records for legal and regulatory compliance
• Improving our services and website functionality
• Conducting business analysis and planning

Marketing and Communication

• Sending relevant information about our services (with your consent)
• Providing updates on new features or offerings
• Conducting market research and customer satisfaction surveys

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for specific purposes
• Contract: Where processing is necessary for performing our services
• Legal Obligation: Where we must comply with legal requirements
• Legitimate Interest: Where processing is necessary for our legitimate business interests

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In connection with business transfers or reorganisation
• With your explicit consent for specific purposes

All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Client data: Retained for the duration of our business relationship plus 7 years for legal compliance
• Marketing data: Retained until you withdraw consent or request deletion
• Website analytics: Typically retained for 26 months
• Legal and regulatory data: Retained as required by applicable laws

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection procedures
• Incident response and breach notification procedures

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules where applicable

Your Rights

Under GDPR and Austrian data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at privacy@omegaprnexum.top or +43 14880331. We will respond to your request within one month of receipt.

Complaints and Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: